Tech Tips | IT Service & Support | Phoenixville, Philadelphia, PA

“Please Complete This Form” – When Is It Okay?

You walk into your healthcare provider’s office and are usually handed a clipboard with papers that need to be filled out, updated, and wrapped up with your signature. We mindlessly take our task to the nearest seat and complete, sign, initial, and update whatever we’ve been given. This information goes [...]

Statistically Speaking

Three universities recently conducted a joint study of participants that aimed to explore their likelihood of being monetarily incentivized to violate HIPAA regulations. The pilot study involved medical residents or individuals in an executive MBA program, with some of those participants already in health care executive roles. Of the 64 medical students [...]

Second Largest Fine

Coming in second can sometimes be a good thing. But not when you’re on the receiving end of a HIPAA fine and have to pay out $6.9 million like Premera Blue Cross. The insurer is the largest health plan in the Pacific Northwest, serving more than 2 million people. This fine [...]

It Was to Be Expected

We knew that any type of newsworthy topic was going to give cybercriminals so much opportunity – and COVID-19 gave them so much bang for the buck. Just because this was something affecting the world in a detrimental way would never be reason enough for hackers to take a break. [...]

Impersonation Nation

Business Email Compromise (BEC) is not a new term. BEC scams have been growing in popularity for some time now. If you’re not familiar with BEC, it’s when a fraudulent email is sent to a company or individual, and the email appears to be from a legitimate business resource or [...]

Dark Economy

“This pandemic is great for my business!” said very few people. Unless you’re a hacker. And then it’s likely that business is booming. We don’t think of cybercriminals as businesspeople. We tend to think they are individuals lurking about in hoodies in their basement. Quite the opposite – or so [...]

Smart Telehealth Practices during Covid-19

COVID-19 has ushered in the mass acceptance of telehealth, with so much optimism and excitement around the technology. But like many new technologies, the initial use is rushed and not well thought out with many providers trying to figure out the right technology, best practices, and optimal patient experience. We [...]

Million Dollar Laptop

Was it made of gold? Encrusted in diamonds? No. Read on to learn how one laptop ended up being worth a massive one million dollars. The U.S. Department of Health and Human Services (HHS) recently closed an investigation into Lifespan Health System Affiliated Covered Entity for a stolen laptop incident reported back [...]

3 ways AI will transform work for today’s students

Each industrial revolution has brought with it new ways of working – think of the impact computers and digital technology (the third industrial revolution) have had on how we work. But this fourth industrial revolution – also known as the “intelligence revolution,” because it is being driven by AI and data – [...]

Fraudulent Postcards

It’s always nice to get a postcard from friends or family who are away on vacation. But this week we learned of a new kind of postcard being sent out with not-so-well wishes. The Department of Health & Human Services’ (HHS) Office for Civil Rights (OCR) sent out a warning [...]

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