Managed IT Services

IT Support with My IT Guardian

Our most popular Managed IT service plan, My IT Guardian, is a completely managed IT support program for businesses with 5 to hundreds of PCs. Your business shares our centralized enterprise-grade infrastructure and network resources at a fraction of the cost of purchasing your own. We can also install and service additional wireless networks, LANs, PCs, and servers for you, if you so choose.

My IT Guardian allows you to have one point of contact for all your technology needs. We work with you and act as liaison on your behalf with your 3^rd party vendors. There is no finger pointing, just point to us and we get it done.

My IT Guardian includes:

24/7/365 assistance
Unlimited remote support from our dedicated US Help Desk
IT system that you use but we set up and maintain: firewall, laptops, network switch, PCs, printers, server, tablets, Wi-Fi, workstations, etc.
Includes comprehensive security with aceGuardian
Asset management
Desktop optimization and management
Encryption management
HIPAA, SOX, compliance
License management
Software installation and monitoring
Web & Email based ticketing system to easily track your issue
Windows patch management
3rd party application support

Services

Contact Form

Company Name

Employee Size

First Name

Last Name

Phone

Address Line 1

City

State

Country

Your Message

brands

Partners we Worked with

Client Testimonial

About Customer Stories

For anyone who is looking for high quality computer support, ACE Technology is a great option. Their combination of advanced knowledge, determination to fix the problem, personal technicians and ability to return phone calls always makes it easy to get our technology issues fixed. These technicians also have worked as diligently as possible to fix the underlying cause assuring that the problem will not return. It has always been a really good experience working alongside ACE Technology Group.

—Bryce, Associate

Medical Laboratory Oaks

I appreciate the level of professionalism you provide to us! Amazing customer service and computer support!

—Kim, Practice Manager

Doctor’s Office Media

When our computers aren’t working, it prevents us from efficiently doing our job. Every time I contact ACE, they get back to me very quickly, work to solve the issues to allow me to do my job. Patrick fixed my calendar outlook on my phone in less than a minute & showed me how to do it or change settings

—Susan, Associate

Pharmaceuticals Radnor

…speedy response and professionalism when responding to any and all of our computer issues we are having on any given day or time. ACE is a phone call away and in a matter of minutes will remotely correct any and all of our problems with speed and accuracy…complete knowledge of all of our many computer programs which makes my job as the in–house IT person a job that I am able to manage.

—Arlene, Executive Secretary

Orthodontic Office Exton

Another joyous experience dealing with our buddies over at ACE technology group. Great IT support from their team. Wishing them all the best.

—Brian, Chemist

Manufacturing Firm Morgantown

Recently ACE went above and beyond the call of duty and helped us get out of a jam when our phone service went down. Our regular VoIP service provider was not helpful at all. ACE stepped up, came onsite, got our phones working and now I’m happy to say that they are our VoIP provider. As a business owner, I just am so grateful to be working with a company like ACE where I can rely on them to do what they do best so I can spend my time doing what I do best, helping my business grow. Thank you very much to everybody at ACE, every one of you. I appreciate all you do for us.

—Pat, Attorney

Law Firm Berwyn

ACE has tons of experience. Any question that we pose to them, they are quick to respond and know what we are talking about. And if they don’t, they will research it and get back to us in such timely manner, which is exceptional. … it’s so easy to create a ticket. Right away there is a response and we know where we stand with the ticket.

—Desiree, Office Manager

Insurance Agency Warrington

We’ve had a great experience with ACE over the years. They’ve been our IT guys for many years now, probably ten. In the meantime, we’ve switched all our phones service over to their VOIP system. They saved us a ton of money there and that’s been largely seamless. It’s allowed us to take our business completely virtual which we’ve done. I’m very, very pleased and would highly recommend them.

—Matt, President

Mergers and Acquisitions West Chester