Why Philadelphia Companies Need Co-Managed IT Services
Many small to medium-sized businesses in the Philadelphia area struggle with the limitations of in-house IT teams. Between managing daily support requests, ensuring cybersecurity, and implementing new technology, internal IT departments often become overwhelmed. That’s where co-managed IT services come in.
What Is Co-Managed IT? Co-managed IT vs Managed IT
Co-managed IT services is a hybrid IT management approach that combines all of the benefits of outsourcing IT support, while still keeping control of your in-house IT management. Unlike managed IT services, where the managed services provider takes full control over your business’s technology to become your IT department, co-managed IT support is where the managed IT services provider works alongside your internal team as partners, to fill roles and responsibilities that aren’t covered in-house. A co-managed IT approach allows businesses to scale IT support to enhance efficiency, security, and overall IT performance, while maintaining internal control.
Challenges of Managing IT Internally for Philadelphia SMBs
Many small to mid-sized companies in Philadelphia face similar IT challenges like:
- Overburdened internal IT teams – Your team may be bogged down with help desk tasks, leaving little time for strategic initiatives.
- Limited cybersecurity expertise – Cyber threats evolve rapidly, and not all IT departments have the resources to keep up.
- Lack of 24/7 support – Cyber incidents don’t always happen during business hours. Without round-the-clock monitoring, businesses face greater risks.
- Budget constraints – Hiring additional in-house IT staff, especially in big cities like Philadelphia, can be expensive.
Benefits of Co-Managed IT for Philadelphia Businesses
What are the benefits of partnering with a co-managed IT services provider in your local area?
- Expert-level cybersecurity support – Your team gets help monitoring and mitigating cyber threats, while ensuring compliance with industry regulations.
- Scalable IT solutions – As your business grows, IT support grows with you.
- Access to advanced IT tools and expertise – Access to enterprise-grade technology and experienced professionals help supplement your IT team.
- 24/7 Monitoring & Support – Get continuous IT support even when your internal team is off-duty.
- Improved Operational Efficiency – Offload time-consuming IT tasks to focus on strategic business initiatives.
Why Choose a Company Like ACE Technology Group for Co-Managed IT?
Located just outside of Philadelphia in Phoenixville, PA, ACE Technology Group has extensive experience providing IT solutions tailored to Greater Philadelphia businesses. Our co-managed IT services offer:
- Customizable support levels – We tailor our services and pricing levels to your unique needs, whether you need full IT support or assistance with specific projects.
- Proactive IT strategy – We help your business plan for future IT growth and security, reducing downtime and inefficiencies.
- Collaborative approach – We integrate seamlessly with your internal IT staff, working as an extension of your team.
Is Co-Managed IT Right for Your Business?
If your Philadelphia-based business is struggling with IT challenges, co-managed IT may be the perfect solution. Contact ACE Technology Group today for a free consultation and learn how we can strengthen your IT team while reducing costs and increasing efficiency.