Managed IT Services in Philadelphia

Reliable Managed IT Services for Philadelphia Businesses

At ACE Technology Group, we know that no two businesses are the same—especially when it comes to IT. That’s why we offer flexible, fully managed IT support for Philadelphia-based companies, tailored to the specific needs of small and mid-sized teams. Whether you need help managing your day-to-day systems or long-term strategic support, our team functions as your dedicated IT department—providing peace of mind, 24/7 monitoring, and fast response times when it matters most.

Our managed service plans are designed for businesses with anywhere from 5 to hundreds of PCs and start at just $75 per employee per month. We help companies throughout the Philadelphia region stay compliant, secure, and efficient with services that meet HIPAA and SOC standards. From installing new networks to managing servers, desktops, and cloud environments, we make sure your technology works the way it should—so you can stay focused on growing your business.

If you’re looking for a reliable partner for managed IT services in Philadelphia, ACE is here to help. Contact us for a free consultation and see how we can support your goals.

What’s Included in Our Managed IT Services for Philadelphia Businesses

Our IT managed services are built specifically for SMBs in the Philadelphia area, offering continuous support, fast response times, and expert solutions to keep your business secure, efficient, and productive.

Unlimited Remote Help Desk Support from a Dedicated US-Based Team
Computer issues rarely follow a schedule. That’s why we offer unlimited remote support through our US-based help desk. Get fast, expert help without waiting for someone to show up onsite.
24/7/365 Support
Whether it's a late-night outage or an early morning hiccup, our team is available around the clock to keep your business running smoothly.
Proactive Monitoring and System Management
We continuously monitor your servers, devices, and networks to catch and fix potential problems before they impact your operations.
Rapid On-Site Dispatch
Need hands-on help? We offer fast, on-site service throughout the Philadelphia region, dispatching within 8 business hours—or within 1 hour for urgent issues—with parts in hand to minimize downtime.
Expert Setup and Maintenance of IT Systems
From installing Wi-Fi networks to configuring laptops, servers, and printers, we handle the full setup and ongoing care of your business’s tech infrastructure.
Automatic OS Updates and Third-Party App Patches
Stay secure and up-to-date with automatic patching and updates tailored to your business’s schedule—reducing risk and minimizing disruption.
Top-Rated Commercial Security Software
We protect your systems with enterprise-grade antivirus and anti-malware solutions that update daily and respond immediately to threats.
Comprehensive IT Reporting
Gain visibility into your technology with monthly (or more frequent) reports showing system health, security status, and network performance.
Firewall Monitoring and Management
We actively manage and update your firewalls, and can run penetration tests to ensure your network stays protected.
Vendor Liaison Services
From internet providers to software vendors, we handle communication and coordination so you don’t have to—saving you time and reducing tech headaches.

Why Philadelphia Businesses Choose ACE for Managed IT

From the growing tech scene in Center City to the healthcare and legal offices in University City, ACE Technology Group proudly supports businesses across the Philadelphia region. We understand the unique needs of local SMBs, whether you’re a boutique agency, medical office, or regional non-profit. Our local team ensures fast response times and personalized service grounded in the needs of the Philly market.

Whether you need hands-on support or strategic guidance, we’re here to help your Philly business thrive.

A Trusted IT Partner for Philadelphia’s Growing Businesses

When you choose ACE Technology Group, you’re not just outsourcing IT—you’re gaining a local partner dedicated to your long-term success. Our managed IT services in Philadelphia are built to integrate seamlessly with your business, giving you a single, reliable point of contact for everything from day-to-day tech support to complex vendor coordination.

We take the time to understand your operations, tailor our services to your goals, and step in as your advocate—whether that means troubleshooting with a third-party provider, rolling out new systems, or proactively identifying areas for improvement. It’s not just about fixing problems. It’s about making IT work better for your business.

Let’s talk about how we can support your team. Schedule a free consultation today and find out why businesses across the Philadelphia region trust ACE as their managed IT partner.

Serving Philadelphia and the Surrounding Region with a Personal Touch

ACE Technology Group delivers managed IT services with the responsiveness and care you’d expect from a local partner. Our team gets to know your business and works alongside your staff—not just behind the scenes. We’re known for fast communication, honest guidance, and reliable follow-through.

We proudly support small to mid-sized businesses across Philadelphia, Montgomery County, Chester County, and nearby areas including Phoenixville, Allentown, Norristown, Reading, Bethlehem, Lancaster, and the Lehigh Valley. We also serve clients in Wilmington and Newark, Delaware.

Whether you’re headquartered in Center City or growing your business just outside the city limits, our local team is ready to help you simplify, secure, and scale your IT.

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Need Local IT Support in Philadelphia?

Ready for IT that actually supports your business? Get in touch with ACE Technology Group today and find out how our managed IT services in Philadelphia can streamline your systems and free up your team to focus on what matters most.
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About Customer Stories

For anyone who is looking for high quality computer support, ACE Technology is a great option. Their combination of advanced knowledge, determination to fix the problem, personal technicians and ability to return phone calls always makes it easy to get our technology issues fixed. These technicians also have worked as diligently as possible to fix the underlying cause assuring that the problem will not return. It has always been a really good experience working alongside ACE Technology Group.
—Bryce, Associate
Medical Laboratory Oaks
I appreciate the level of professionalism you provide to us! Amazing customer service and computer support!
—Kim, Practice Manager
Doctor’s Office Media
When our computers aren’t working, it prevents us from efficiently doing our job. Every time I contact ACE, they get back to me very quickly, work to solve the issues to allow me to do my job. Patrick fixed my calendar outlook on my phone in less than a minute & showed me how to do it or change settings
—Susan, Associate
Pharmaceuticals Radnor
…speedy response and professionalism when responding to any and all of our computer issues we are having on any given day or time. ACE is a phone call away and in a matter of minutes will remotely correct any and all of our problems with speed and accuracy…complete knowledge of all of our many computer programs which makes my job as the in–house IT person a job that I am able to manage.
—Arlene, Executive Secretary
Orthodontic Office Exton
Another joyous experience dealing with our buddies over at ACE technology group. Great IT support from their team. Wishing them all the best.
—Brian, Chemist
Manufacturing Firm Morgantown
Recently ACE went above and beyond the call of duty and helped us get out of a jam when our phone service went down. Our regular VoIP service provider was not helpful at all. ACE stepped up, came onsite, got our phones working and now I’m happy to say that they are our VoIP provider. As a business owner, I just am so grateful to be working with a company like ACE where I can rely on them to do what they do best so I can spend my time doing what I do best, helping my business grow. Thank you very much to everybody at ACE, every one of you. I appreciate all you do for us.
—Pat, Attorney
Law Firm Berwyn
ACE has tons of experience. Any question that we pose to them, they are quick to respond and know what we are talking about. And if they don’t, they will research it and get back to us in such timely manner, which is exceptional. … it’s so easy to create a ticket. Right away there is a response and we know where we stand with the ticket.
—Desiree, Office Manager
Insurance Agency Warrington
We’ve had a great experience with ACE over the years. They’ve been our IT guys for many years now, probably ten. In the meantime, we’ve switched all our phones service over to their VOIP system. They saved us a ton of money there and that’s been largely seamless. It’s allowed us to take our business completely virtual which we’ve done. I’m very, very pleased and would highly recommend them.
—Matt, President
Mergers and Acquisitions West Chester
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