IT Services

IT Services
Our services

Service We Provide

When your hardware, software, networks, and systems are running smoothly, your company can function at peak performance. When one or more of these fail, you need immediate assistance to diagnose and fix the problem so you can get back to business. We provide remote diagnoses and repairs to get you up and running as quickly as possible. If your problem canā€™t be resolved remotely, we send a Support Engineer directly to your office for on-site diagnosis, maintenance, and/or repair. aceRemoteIT is a complete managed IT service for businesses with 5 to 100 PCs. Your business shares our centralized computer infrastructure and network resources at a fraction of the cost of purchasing your own. We can also install and service additional networks, LANs, PCs, and servers for you, if you so choose. This service includes:
VoIP Phones with aceVoIP
Save 20-50% off your current phone bill. Eliminate the old copper or PRI lines of other on premise PBX phone systems.
Security with aceGuardian
Defending your company against the threats you are most likely to confront is at the top of our list.
Cloud Hosting with aceCloud
Cloud hosting makes computer backup, collaboration, data recovery, encryption, and synchronization a breeze.
IT Support with aceRemoteIT
Our most popular IT service plan, aceRemoteIT, is a completely managed IT support program for businesses with 5 to hundreds of PCs.
Infrastructure with aceInfrastructure
Businesses rely on properly configured networks using hardware and software components to meet their specific needs.
Contact one of our knowledgeable Technical Advisors today
To determine which ACE IT service is best for your business.
610.640.4223

IT Services

When your hardware, software, networks, and systems are running smoothly, your company can function at peak performance. When one or more of these fail, you need immediate assistance to diagnose and fix the problem so you can get back to business.

We provide remote diagnoses and repairs to get you up and running as quickly as possible. If your problem canā€™t be resolved remotely, we send a Support Engineer directly to your office for on-site diagnosis, maintenance, and/or repair.

aceRemoteITĀ is a complete managed IT service for businesses with 5 to 100 PCs. Your business shares our centralized computer infrastructure and network resources at a fraction of the cost of purchasing your own. We can also install and service additional networks, LANs, PCs, and servers for you, if you so choose. This service includes:

  • 24/7 assistance
  • Dedicated US Help Desk
  • IT system that you use but we set up and maintain: firewall, laptops, network switch, PCs, printers, server, tablets, Wi-Fi, workstations, etc.
  • Asset management
  • Desktop optimization and management
  • Encryption management
  • HIPAA, SOX, compliance
  • License management
  • Software installation and monitoring
  • Ticketing system
  • Unlimited remote support
  • Windows patch management

aceGuardianĀ provides the data backup and security every organization needs. We monitor your servers and network 24/7, we backup your data automatically, and we make sure your PCs are protected against security threats. This service includes:

  • Antivirus and anti-malware software installations and updates
  • Disaster recovery, available 24/7
  • Managed local and offsite encrypted backups
  • Monitoring with after-hours support from our knowledgeable service team
  • VPN client management

aceCloudĀ gives you access to our cloud server and a host of Internet applications that will make you and your team more collaborative and more productive. These include:

  • E-mail, Microsoft Exchange, e-mail archiving and discovery
  • eFax
  • File sync, file sharing and collaboration
  • Web site hosting
  • Microsoft Office 365
  • The option of having your equipment in our data center

aceVoiceĀ supplies Voice Over IP (Internet Protocol), eliminating more expensive long-distance phone calls and their service providers.

aceInfraĀ options include:

  • Design, engineering, and installation of cabling for audio, data, security, video, and voice
  • Planning and installation of security cameras
  • Implementation of a keycard entry system for your building and its staff

Contact one of our knowledgeable Technical Advisors today at 610.640.4223 to determine which ACE IT service is best for your business.