How To | IT Service & Support | Phoenixville, Philadelphia, PA

5 IT choices that can immediately counter climate change

Building a green business is an important goal – but it doesn’t have to be purely altruistic. On average, environmentally-friendly businesses save more money, are more productive and have better overall reputations. In fact, 88% of consumers say they want businesses to be more environmental and ethical. It’s actually the basis for [...]

Maximize Microsoft Teams with these top productivity tricks

This past year solidified that digital collaboration and communication tools are critical for any modern business. As the global workforce went remote, organizations looking to get ahead of the digital curve largely turned to Microsoft Teams to stay connected and productive. The collaboration app nearly doubled its number of daily active users [...]

Lost, stolen or hacked: Preventing the worst of the worst

Our devices house our entire lives. From finances to family photos they’re the keepers of our past, present and future. Even the thought of someone gaining unauthorized access is enough to set off alarm bells. When it comes to protecting your devices, sometimes the best offense is a good defense. [...]

Hiring post-COVID: the tools it takes to recruit top talent

COVID hit the workforce hard. As we inch toward economic recovery, more companies are dusting off the interview questions as they prepare to expand their teams. Many are also finding that the hiring process has changed, much like everything else. In some ways, recruiting in the age of COVID has [...]

How can we make AI more equitable and free of bias?

Humans are biased. While many of these biases are implicit or unconscious, they can be especially harmful when applied automatically. Like, say, when they’re programmed into artificial intelligence systems. Left unchecked, it can be easy for human developers to unknowingly infuse algorithms with certain preferences. The most troubling algorithmic biases [...]

Human Aspect of Security

It can be so frustrating to try to convince people that we “know better” than they do. Especially when it comes to health or safety right? You want them to know so that you can protect them! It’s like parenting, they need to make mistakes to learn, but nothing too [...]

Buying equipment? Why it pays to get it right the first time.

Office equipment has a limited lifespan. How limited? The average computer maxes out after just over four years. For other machines, it’s even shorter. Some businesses incorrectly assume it’s smarter to save up and wait until there’s a problem to replace important equipment. In reality, dated devices cost more than just [...]

Psychological hacks to make your office more productive

Productive employees are the cornerstone of any sustainable business. Lost work due to factors like distractions or disengagement costs upwards of $650 billion annually. Companies that can’t close the productivity gap may find themselves in a vicious, expensive cycle as employees become increasingly dissatisfied. Business News Daily explains, “Productivity loss [...]

How to handle an IT disaster without losing your cool

Catch a nasty virus or experience a natural disaster and you’re just a three-digit phone call away from help. That’s where medical emergencies and IT emergencies differ. There’s no emergency number for an IT disaster, so where do you turn when the unthinkable happens? Have a disaster management plan Hoping [...]

A Quick Refresher

As we move ahead, taking advantage of the energy of the new year and work to get our annual plans moving, sometimes rushing to get a lot more done than usual since we now know the unexpected is all that can be expected, let’s have a quick refresher. On what, [...]

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