How to request IT Support The following outlines submitting a support / trouble ticket and contacting our team. We look forward to working with you while providing top flight IT Support. Option 1: Submit a ticket directly from the agent installed on your PC This is the best option as [...]
Overview Below are some frequently asked questions about the WannaCry cyber attack that affected over 150 countries and targeted old Windows systems. Where can I find more information? Refer to the United States Computer Emergency Readiness Team post for complete details: https://www.us-cert.gov/ncas/alerts/TA17-132A How did this attack happen? It was [...]
Keep your security software up to date Why should you keep security software up to date? Security risks and threats are changing rapidly. By updating your security software you know that you have the latest tools to prevent unauthorized access to health information on your mobile device. How can you [...]
One of the hallmarks of business is pragmatism. Effectiveness, rather than dogmatic purity, is prized. That’s demonstrated in the way that businesses are approaching cloud implementations. More and more companies are implementing cloud computing in a hybrid fashion, mixing public cloud, private cloud, and on-premises applications and services to build [...]
Breach of PHI Assessment 4-Factor Requirement Do you think there’s been a breach of PHI? Follow these guidelines to determine if PHI has been compromised: Look at the nature and extent of the PHI involved, including the types of identifiers and the likelihood of re-identification. Find out who accessed [...]
Has the time come for your school to upgrade its IT infrastructure and capability? It’s imperative you have a system that has the capacity to meet your current and future needs. This article will help you evaluate whether an on-premises data center or a hosted service is the best fit [...]
Issue was reported Wednesday (05/03). The scam is one of the oldest around, sending an e-mail asking you to click a hyperlink. Do so, and hackers can get access to your information. The email appears to come from someone inviting you to share a document. The email looks very similar [...]
Since the 1990s, some companies have moved the operating system for workstations from the workstation itself to a server providing operating system images for many different workstations. This virtual desktop infrastructure (VDI) has been touted as offering lower cost of ownership for years, yet the majority of workstations in business [...]
Sanction Policy Both the HIPAA Security Rule and the HIPAA Privacy Rule require Covered Entities and Business Associates to document the disciplinary policy and apply sanctions against members of the workforce who violate the respective regulations. Sanctions may be applied if you: Access PHI that is not necessary for your job [...]
The theft of a laptop computer containing information of nearly 1,400 patients was among two HIPAA breaches that led a Pennsylvania provider of remote heart monitoring to pay $2.5 million, federal authorities said this week. Malvern-based CardioNet, Inc., essentially had no process at all for securely managing electronic protected health [...]
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